Your Privacy Matters

Privacy Policy - FixerBaba

Your privacy is important to us at FixerBaba. This policy explains how we collect and use information when you enquire about our mobile and laptop repair services.

1. Introduction

FixerBaba respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, and protected when you visit our website or contact us for device repair services.

This policy applies to enquiries and services related to mobile phone repair, iPhone repair, Samsung repair, laptop repair, MacBook repair, screen replacement, battery replacement, charging port repair, and other supported device services.

2. Information We Collect

When you submit a repair enquiry or contact us, we may collect:

Your name, phone number, and email address.
Device information such as phone, tablet, laptop, MacBook, brand, or model.
Information about the repair service you are interested in, such as screen replacement, battery replacement, or charging repair.
Information you voluntarily provide when contacting our repair team.
Technical information such as browser type, device type, IP address, and website usage information where applicable.

3. How We Use Your Information

To respond to your mobile or laptop repair enquiry.
To understand your device and repair requirements.
To contact you regarding your enquiry, appointment, repair status, or requested service.
To provide information about our available repair services.
To improve our website, services, and customer experience.
To prevent misuse, fraud, or unauthorized activity.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.

You can manage or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

5. Communication

When you submit your contact information through our website, you may be contacted by phone, SMS, email, or WhatsApp regarding your repair enquiry, appointment, service requirements, or related communication.

You may request that we stop non-essential promotional communication by contacting us.

6. Data Security

We take reasonable measures to protect the personal information submitted through our website against unauthorized access, misuse, alteration, or disclosure.

7. Sharing of Information

We do not sell or rent your personal information. Information may be shared with trusted service providers where reasonably necessary to operate our website, process enquiries, provide requested services, or comply with applicable legal requirements.

8. Device & Repair Information

Information about your device and its reported problem may be used to understand the requested repair service and communicate relevant repair information. We only request information that is reasonably necessary for handling your enquiry or service.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Your Information

If you have questions about the personal information you have submitted through our website, or wish to request correction or deletion where applicable, you can contact us using the details provided on our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements. Any updated version will be published on this page.

Questions about your privacy?

If you have any questions about how FixerBaba handles your information, please contact our team.